Warranties

WARRANTIES – EVERYTHING YOU NEED TO KNOW
All our fittings have a minimum 12-month warranty, if installed by a qualified electrician (excluding globes).
Warranty period on all products starts from the date of purchase of the original product only, not when any product is repaired or replaced.
Our lights may not work with old cable or existing transformers. Please check Voltages, Watts and Currents to make sure they are compatible with existing lights.
Additional warranty information
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You’re entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You’re also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The costs associated with a claim made against these warranties (i.e. postage) are to be borne by you. Plus any Postage and Handling Fees of $150
These warranties constitute our entire guarantee. Except where otherwise provided by the Australian Consumer Law, all other obligations, warranties, both expressed and implied are excluded to the fullest extent allowed by law.
Making A Warranty Claim
You can return faulty goods to our SaOudoorLighting Post Box 3050, Port Adelaide 5015 along with your receipt within the warranty period for repair, replacement or refund.